Aggregate and respond to iOS and Android reviews directly in Zendesk. Save time, resources, and budget by automating app review management with Zendesk and AppFollow integration.
Receive any reviews users leave to your apps. Set up rules to receive only negative, positive or all reviews the moment they were left.
Your support team can easily respond to app reviews without leaving Zendesk, ever. All communication with users in one place.
Delete malicious and inappropriate reviews in your Zendesk dashboard in 2 clicks with our Report - a - concern feature.
We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. AppFollow helps us stay ahead by surfacing sentiment shifts in real time, allowing us to adapt before small issues become unsubscribe-worthy.
Grow your apps with AppFollow and Zendesk
