All your review management needs 
in one place

Streamline your review response strategy and provide the ultimate customer experience.

Be time-efficient with your replies

Be time-efficient with your replies

Let our system make your daily work easier. It can complete your responses with relevant, effective reply templates.

Organize reviews to tackle them like a pro

Organize reviews to tackle them like a pro

Imagine Marie Kondo for reviews. Use tags to group similar reviews together so your team can navigate across feedback types with ease.

Key review metrics for your strategy

Key review metrics for your strategy

Plan how to tackle reviews with clarity using breakdowns of ratings, assigned tags, and countries for user reviews.

Defend your app’s reputation

Defend your app’s reputation

Don’t let spammy, fake, or abusive reviews turn off visitors and endanger your brand’s online reputation.

Turbo-charge your replies with adaptable templates

Spend less time writing responses from scratch with templates and take advantage of our accurate suggestions for more agility.

Replies
Ratings chart

Visualize the state of
your reviews section

Plan the next steps in your response strategy by understanding what you’re dealing with. Reviews chart provides clear visual breakdowns of tags, country, and ratings per review.

We've seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
Customer Support Team G5 Entertainment
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
Ofer Regev Product Manager at Supersonic/Unity
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
Miyuki Barsk Mobile Products Customer Support Lead at Opera
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
Hanan Mishurin Digital Platforms Team Lead at eToro

Choose how you want to categorize reviews

Build your filing system for reviews how you like with using custom tags. It’s time boost your efficiency in replying to reviews.

Tags list
Report a Concern

Wipe away damaging reviews from your page

As reviews are public, your brand’s reputation is on the line. Ensure your agents can report reviews that puts your brand in a bad light with Report a Concern.